Your Customer's Experience: Features and Benefits of Big Rentals Software
Your Customer's Experience
Your Customer's Experience
Your Customer's experience is where it all begins. BRS creates a frictionless process on your website through transparent pricing, real-time delivery calculations online contracts, and checkout.
Your Site/Your Brand
We know how important your brand is, so we'll match your checkout page to your existing site.
Needs: Online ordering on your website.
Solution: Big Rentals Software delivers Location Specific pricing of your products on a subdomain page of your site. Rentals.YourCompany.com.
Benefit: Customers have confidence in your brand! Don't send them away to checkout.
Transparent Pricing
From our years of experience, we know transparent pricing is essential to the rental process. Customers HATE filling out a request for a quote form! With BRS, they can see exactly what their cost will be including delivery and taxes. Zero surprises!
Need: Customers expect instant pricing. No one wants to fillout a form and be contacted by a sales person.
Solution: Transparent pricing creates conversions by letting the customer know exactly what it's going to cost.
Online Rentals & Self Checkout
The entire rental process happens online. On your company Branded Checkout page (rental.your_domain.com). No need for your customer to talk to a sales person... unless they want to. Then your sales people can fill out the employee version of the order form on their behalf.
Need: Customers expect a rental process as easy as buying on Amazon.
Solution: Big Rentals Software delivers that level of simplicity!
Delivery Area
Need: The order form needs to make sure your customer is in your delivery area.
Solution: Our Order form software calculates delivery distance on the fly while the customer is filling out the order. This eliminates the customer ordering products they can't get. Saving them time and your business time. It also eliminates the need for refunds on orders that can't be fulfilled.
Online Contracts at Checkout
Need: Contracts require all order details.
Solution: Our system generates online contracts in real-time. Contracts include the first-month total cost including the first month's billing, and delivery cost(calculated in real-time). Equipment/products, quantities, contract duration, and total monthly recurring price.
Benefit: Eliminates human touch point errors and employees having to generate contracts. Allows for immediate billing and set up of recurring billing. Provides your customer with completely transparent pricing.
Delivery Pricing
Whether your business is one location, a global manufacturer, or represents thousands of franchisees, Big Rentals Software has your business covered.
Need: Can the product be delivered? Will there need to be additional mileage charges?
Solution: We calculate Delivery distance and additional mileage charges in real-time, including handling who will do the delivery for multiple locations or franchises.
Benefit: Eliminates refunds, office management, inventory issues, and disputes among franchisees.