Complete Equipment & Tools Rental Solution
Custom Amenities for Corporate Rentals:
Give your guests Custom Amenities that make them feel at home!
Make it easy for your customers to get what they want
Big Rentals Software makes offering custom amenities Easy! Easy for your customers and easy for your business. Frictionless online orders for your customers and automated recurring billing for your business.
Custom Dynamic Pricing
Problems: The length of stay and delivery/installation charges usually defines the cost.
Needs: Your business needs to be able to set pricing depending on guest's length of stay as well as including the specific delivery/installation price for each product and or amenity
Solution: Big Rentals Software allows you to define rental contract durations, set pricing for each rental period and automatically runs recurring billing at your defined billing period. Recurring billing also runs indefinitely for as long as the customer stays.
Benefits: Frictionless online ordering makes it easy for your customers to choose your rental over the competition. Everyone has those special things that make it feel like home. You can give your guests that experience.
Customizable Service Area
Problems: It's frustrating for your customers and a waste of employee time to have to cancel a contract you can't service and your rental properties aren't moving.
Needs: Your system needs to be able to qualify renters before they waste their time and your time placing an order.
Solution: Big Rentals Software enables you to set standard delivery areas as well as extended delivery areas. These areas are calculated in real-time, which results in instant delivery pricing for the customer or a Thank you for your interest if they are outside your service area.
Benefits: Saves time and money and results in transparent delivery pricing for your customers, which results in higher conversions.
Complete Initial Payment
Problems: It's frustrating for your customers and a waste of employee time to take an order you can't fulfill.
Needs: Your system needs to be tracking inventory availability and be able to calculate and charge delivery/ installation payments at the time of order. Also to complete a contract all charges have to be accurate in order to begin recurring billing and get the customer's authorization for recurring billing. Initial billing is the first month's rent + delivery cost + deposit(if applicable) + taxes.
Solution: Big Rentals Software calculates and charges everything exactly. No surprises or follow-up phone calls.
Benefits: Transparent pricing and exact charges at checkout and on your rental contracts make everything easier for your business, your employees, and your customers.
Site Inventory Management - Location Based
Needs: Your site needs to keep track of which products are available and which are waitlisted.
Solution: Big Rentals Software is fully integrated with Logistics, Maintenance, and Repairs. This is also location-based for companies with multiple locations.
Benefits: Eliminates refunds on products that are out of inventory. Only products which are available in inventory are available to rent on your site. If a product is promised to another customer, being repaired or fully rented your site will automatically change the order form to waitlisted for you.
Publish and Unpublish Products Products can also be published or unpublished per location. This allows you to publish backup models if the main product is out of inventory.
Recurring Billing for Large Products and/or Products that Require Special Handling
Needs: For large products requiring delivery, it's essential recurring billing is the opposite of traditional recurring billing systems. Recurring billing systems designed for Digital or Box recurring subscriptions are designed to "remove access" to a service if payment is not received. With Product Subscription Rentals the customer has the product. Suspending or Canceling subscription results in disaster. You've lost track of the payment, the customer, and the rental subscription.
Solution: Big Rentals Software was built from the ground up for rental subscriptions. Late payments result in automatic collections emails and texts, and notification emails for your business.
Benefits: You never lose track of a missed payment, your customer, or your rental products. It further begins an automated collections process via texts and emails as well as letting you know immediately of late payment. This enables your business to work on manual collections procedures are well.
Automated Contract Generation at Customer Checkout
Problem: In order to generate a rental contract all information, pricing, and charges have to be complete.
Needs: Contracts need to be generated at checkout for customer transparency, customer waiver, customer digital signature, and recurring billing complaints.
Solution: Big Rentals Software generates a complete customer contract at checkout.
Benefits: Complete contracts at checkout to ensure everyone is on the same page and cover your business.
Email Notifications
Needs: Both you and your customer need to be notified of specific events during the Rental/subscription process.
Solution: Big Rentals Software generates emails at each stage of the process and sends these emails to specific email addresses. This provides an essential paper trail when needed.
Benefits: Complete a paper trail of every step of the rental subscription process when needed.
Inventory Management
Problem: Rental products require specialized inventory management. Most inventory management is designed to handle a few locations, whereas a rental business can have equipment at hundreds of locations. Also, inventory management software usually has an accountability focus rather than a time focus. In the rental business time is literally money.
Needs: The ability to handle an unlimited number of rental equipment locations. Integrated customer management to maintain real-time connections to the locations and people who have your rental equipment. Integrated Inventory maintenance and repair records to be able to troubleshoot over the phone.
Solution: Big Rentals Softwawre's Inventory management does it all and was designed from the ground up to accommodate the specific needs of rental companies.
Benefits: You can deliver unsurpassed customer experience as well as know exactly where everything is at every given moment.